We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
Stephen, the whole Lynch Superstore team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
LYNCH PRICE IS $10.00 MORE THAN A CLOSER GM COMPETITOR. UNACCEPTABLE IN MY MIND FOR A SIMPLE OIL CHANGE AND TIRE ROTATION. I HAVE PURCHASED TWO NEW VECHICLES FROM LYNCH IN THE PAST. I AM IN THE MARKET FOR A NEW TRUCK. GUESS WHICH MY NEXT DEALER CHOICE ON MY TRUCK WILL BE??
To make a very long story short, 6 weeks ago I have my car in for extensive work but was covered under warranty. Last week Monday I had to take my car back in because it was making the same noise again. On Tuesday I got a call stating the noise was louder and they would have to redo the job. On Thursday I got a call stating the car was good to go. On Friday I had to take it back into Lynch because it leaking fluid. Of course I was told they couldn't get it fixed until Monday when earlier in the week I told Lynch I needed my car for a trip. I feel like they should have taken my car as priority and gotten it done since it was their error. I just did receive a nice loaner car but needless to say this was not a good experience for me with Lynch. I have been a loyal customer for 25 years in spite of others telling me to go someplace else. While they did take care of me I think they could have done better by 1) maybe putting on different tech on the job since the first one could seem to get it fixed correctly 2) working extra to get my car fixed for me so I could drive my own car out of town.
Hi there, we regret to hear that you are displeased with your recent experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.