I was disappointed that I was less than two months over date of warranty and under 36,000 miles and couldn���t get into dealership soon because of COVID and they would not work with me on price of a transmission control and jumper harness assembly cost of $ 450.00. Also I have had trunk close on me multiple times while putting things in it. Dealership said they could not get it to replicate but did not offer what could be causing this or if a sensor could be replaced.
Service was great. I always like working with Calvin - he communicates well and keeps me informed. A few years ago I was dealing with some major issues with a previous vehicle and he was the only one I felt gave me a straight answer.
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Very good experience from start to finish. Would have been helpful if they would have disinfected the steering wheel and shifter, start button, etc. in an attempt to show an awareness to Covid-19 issues.
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I had trouble with my new Acadia I called the sales manager.he said to bring it in. When I got there he had a car waiting for me. The service manager stayed in contact with me and when it was repaired they returned it to me.
Have been working to identify/correct the perceived problem with car. Dan got car in and tech opened TEC case. Found the "problem" is caused by cell phone, not the car. Will live with this untill phone can be corrected.
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Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! If you're ever in need of more help, please let us know!
Alfredo was excellent. I had brought the truck in for an oil change and tire balance and rotation. I had told Kayla that there was a vibration and some grinding when towing a trailer. I picked it up last Friday and drove it up north, over 600 miles. It shook all the way there and back. I called Alfredo Tuesday morning and he personally took care of everything. Drove it and tested it after it was done to make sure. The balancing is perfect now.
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! We're looking forward to your next visit with us!
NOT TOO HAPPY--BOUGHT A CERTIFIED EQUINOX AND TOOK IT IN FOR FIRST OIL CHANGE AND TOO HAVE THE SQUEAKING BREAKS CHECKED. 2000MI. PUT ON SINCE PURCHASE . WAS TOLD TO FIX SQUEAKING BRAKES I WOULD HAVE TO PUT NEW ROTORS AND PADS ON REAR BRAKES. COST WOULD BE $390. SHOULD BE NO CHARGE!!!!
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
I was vary pleased with our salesman Robert Christensen, even tho he was only on the job for a short time, he went out of his way to make sure our questions or concerns were all answered promptly. Jim Olsson the General Manager was great also, letting us test drive his own truck to make sure we were going to be happy with our choice. We love our new truck, Thank you Lynch Chevrolet Buick GMC we will definitely be back if the need ever arrises to buy another new vehicle. Fred & Lorry