Daniel, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Lynch Superstore, we value our customers and we look forward to seeing you on your next visit.
I purchased my car from Lynch in November. I took the car in for an oil change, top off fluids, rotate tires. Going on a long trip. Received call next day that my car had been damaged (rear right bumper). They did get me a rental for my two week vacation but it then took them 6 weeks to fix my car. When I finally got to go pick up my car it had been damaged on the left side passenger door. It took us 1 1/2 hours to finally get the dealership manager to ok them to fix the door w/o charge. I brought in the car w/o a scratch. After 7 weeks at the dealership I finally got my car back in one piece. Yes I did have the rental all that time and yes I did put on 4200 miles. They still charged me $200.00 for the rotation of the tires, new wiper blades, oil change, and filters. I am very unhappy and if I did not have a warranty with them I would never go back.
All of the work was done in a timely manner, however when my husband asked for a total before the work had been done he was told an amount roughly $50 less than what the total actually was. We would have liked to have been notified of this ahead of time.
Overall everything was fine: wait time for finance was long. Had 1:30 appointment to come in and sign paper work and still sat for over an hour even with an appointment. Maybe add more to the finance team. But other wise great experience