818 Reviews Found
Confirmed Service Customer
The appointment set up and rental car went very smooth. I had two items that needed to be looked at for Warranty repair in addition to the oil change/scheduled maintenance. The oil change/scheduled maintenance went fine. One of the items for repair could not be fixed as they did not have the part. Said they would order the part and call when it's in - should be "within a week". Still no calls and has been over a week. Second repair was a vibrating window when being rolled up. They said they cleaned it and it was fixed. Not the case. The window still vibrates when being rolled up. I paid a lot of money for the car and warranty and shouldn't have these types of minor problems. Still waiting for phone call for part for shifter so it can be fixed.
Terri F.
MUSKEGO
Business Response
Your satisfaction is very important to us, so please call us so that we can work to make amends. We look forward to hearing from you.
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Confirmed Service Customer
They updated me on progress of the problem everyday
Troy P.
JANESVILLE
Business Response
Thank you for sharing your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Marsha, we loved reading this review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I appreciated having Calvin Fischer as the person who was in charge , and Ken drove me home and I saw Alfredo also ! Thank you !
Barbara S.
BURLINGTON
Business Response
Thank you so much for the nice review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We appreciate the kind words! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Techs were completely honest about the problem with my truck and the needed repair and cause. I had the repair done elsewhere, though still through GMC, because they paid 2/3 of the repair costs. Kinda like admitting that they screwed up. With out the honesty of the team at Lynch, I would have been stuck with the whole $1800 for a new catalytic converter.
Ken B.
BURLINGTON
Business Response
Thank you for the feedback, Ken! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for this positive rating! Have a great day.
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Business Response
Thank you very much!
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Confirmed Service Customer
On time as scheduled, courteous people. I was completely satisfied.
Joseph M.
LAKE GENEVA
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Confirmed Service Customer
Calvin in the service department is very helpful and great at his job. I will not purchase another vehicle from your dealership but will continue to use Calvin and the service department.
Dustin S.
UNION GROVE
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Dan in service was extremely helpful and quick to make time for my vehicle.
Kelly S.
BURLINGTON
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Everyone at the Lynch Dealership was very helpful and made the whole experience a pleasant one. Thank you!
Christopher P.
OAK CREEK
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Glad you had a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
It was just an oil change and It was done in good time as usual.
Stanley M.
WATERFORD
Business Response
Glad we could help you out!
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Confirmed Service Customer
The recall notice was addressed in a timely manner.
Diane H.
ELKHORN
Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Business Response
Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Just wish it didn’t take a hour when you have a appointment to change oil
Denise L.
WATERFORD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lynch Superstore
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Confirmed Service Customer
Good information, not trying to sell extras. While waiting customer internet service was not working!
Dave S.
UNION GROVE
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
After leaving the dealership, I noticed the passenger side sun visor down, so I put it back up and on the visor is this big grease spot. Never again am I going there!!!
Janice R.
OAK CREEK
Business Response
Thank you for providing us with your feedback. We apologize for your unsatisfactory experience and we would like to speak with you to make amends. Please call us so we can address your review.
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Confirmed Service Customer
Very happy with the body repairs. Done on time as promised.
Dennis L.
BURLINGTON
Business Response
We love hearing from happy customers. Take care.