769 Reviews Found
Confirmed Service Customer
I was disappointed that I was less than two months over date of warranty and under 36,000 miles and couldn���t get into dealership soon because of COVID and they would not work with me on price of a transmission control and jumper harness assembly cost of $ 450.00. Also I have had trunk close on me multiple times while putting things in it. Dealership said they could not get it to replicate but did not offer what could be causing this or if a sensor could be replaced.
Nicole M.
BURLINGTON
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Confirmed Service Customer
Service was great. I always like working with Calvin - he communicates well and keeps me informed. A few years ago I was dealing with some major issues with a previous vehicle and he was the only one I felt gave me a straight answer.
Cheryl J.
BURLINGTON
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Service Customer
Service was great, employees and team were professional and friendly.
Mathew L.
BURLINGTON
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
I was indecisive dealership employee's didn���t get upset or pressure me into anything
Cody P.
UNION GROVE
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
it did not take as long as they said it would take
Linda K.
CALEDONIA
Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
Hi, thank you so much for your high rating. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Very good experience from start to finish. Would have been helpful if they would have disinfected the steering wheel and shifter, start button, etc. in an attempt to show an awareness to Covid-19 issues.
Robert B.
BURLINGTON
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
I had trouble with my new Acadia I called the sales manager.he said to bring it in. When I got there he had a car waiting for me. The service manager stayed in contact with me and when it was repaired they returned it to me.
Donald J.
FRANKLIN
Business Response
Thank you for choosing Lynch Chevrolet Buick GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I took my colorado in for an oil change and 6 month check up. They got the job done on time and faster than I expected.
David E.
DOUSMAN
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Have been working to identify/correct the perceived problem with car. Dan got car in and tech opened TEC case. Found the "problem" is caused by cell phone, not the car. Will live with this untill phone can be corrected.
John L.
BURLINGTON
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Service Customer
Everyone was polite and I was waited on right away .
Patricia S.
KANSASVILLE
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call.
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Confirmed Service Customer
It was easy to get an appointment. The work was completed quickly, and all the staff was friendly and very attentive.
Richard K.
LAKE GENEVA
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Alfredo was excellent. I had brought the truck in for an oil change and tire balance and rotation. I had told Kayla that there was a vibration and some grinding when towing a trailer. I picked it up last Friday and drove it up north, over 600 miles. It shook all the way there and back. I called Alfredo Tuesday morning and he personally took care of everything. Drove it and tested it after it was done to make sure. The balancing is perfect now.
Michael B.
WATERFORD
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! We're looking forward to your next visit with us!
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Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have.
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Confirmed Service Customer
NOT TOO HAPPY--BOUGHT A CERTIFIED EQUINOX AND TOOK IT IN FOR FIRST OIL CHANGE AND TOO HAVE THE SQUEAKING BREAKS CHECKED. 2000MI. PUT ON SINCE PURCHASE . WAS TOLD TO FIX SQUEAKING BRAKES I WOULD HAVE TO PUT NEW ROTORS AND PADS ON REAR BRAKES. COST WOULD BE $390. SHOULD BE NO CHARGE!!!!
Richard L.
WIND LAKE
Business Response
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us so we can work with you to make this right.
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Just an oil change and tire rotation. Done professionally and timely.
Dan L.
WIND LAKE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I was vary pleased with our salesman Robert Christensen, even tho he was only on the job for a short time, he went out of his way to make sure our questions or concerns were all answered promptly. Jim Olsson the General Manager was great also, letting us test drive his own truck to make sure we were going to be happy with our choice. We love our new truck, Thank you Lynch Chevrolet Buick GMC we will definitely be back if the need ever arrises to buy another new vehicle. Fred & Lorry
Fredrick M.
CALEDONIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!