Got a call to come in to have my lease vehicle deep cleaned for free. Talked to a salesman about getting into a new vehicle but we couldn’t make the numbers work. Had some maintenance done to my lease vehicle as well for which I paid for out of pocket. Received my lease vehicle back but it was NOT deep cleaned. No one has reached out to reschedule. Was really looking forward to the deep clean as it was the main reason I came in.
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
When I called and made the appointment I inquired about the pricing and I was quoted a price of $59.99 so that is what I would expect to pay. I was charged $69.99 and when I questioned the pricing and took the time to explain that I was quoted a price of $59.99 I was told well that’s because your truck takes 8 quarts of oil. The person that made my appointment pulled up my information on your system so I should have been quoted the correct price. By the way I purchased my truck new from your dealership. Holz Chevrolet charges $10.00 less for the same oil change and also offers a $5.00 coupon on line. That’s $15.00 less then I was charged at Lynch.
Brian Monahan - thank you for taking the time to write about your experience at our dealership. All of us at Lynch Superstore pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Shirley - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Lynch Superstore team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Lynch Superstore sales team would like to thank you for coming in and we hope to see you again in the near future.
James Cadle - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!