I came into the parts department to pick up and purchase mud flaps for my recently purchased 2018 truck. I was there for approximately 55 minutes and I was the only one there. Between training a new person and some policy changes in how to rewrite up this purchase I was there close to 45 minutes longer than necessary. Needless to say I am not a pleased customer
This was hands down the best car buying experience I’ve had. Keep up the professional and friendly atmosphere! You have a lifetime customer from now on. Thanks to Jim, Isaac and Kal for making this as seamless as possible. ~Chris~ Oconomowoc Wi
I had a excellent experience at your dealership, the sales associate was very helpful, polite and knowledgeable . I never felt pressure to buy, in some cases other dealerships continue to call and pressure me yours did not.
Thomas - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Lynch Superstore service team would like to thank you for coming in and we hope to see you again in the near future.
As in the past we were greeted by your service writer. We went inside to complete the paperwork. He asked if we were waiting. Said we were waiting. Told us about the waiting area. He said it will be about an hour and they will come to get us. We sat in the waiting area. Had a coffee and watched TV.
I came in for an oil change and brought my own oil. The work order said to use customer oil. They put some of their oil into the truck and realized I brought my own oil. They then top filled with my oil. They asked my wife what she would like to do, they should have drained it all out and reimbursed me for my oil also. I now have 2 different oils in my vehicle and need to figure out what to do. Not happy.
I had made my appointment for an oil change and was informed that other services were recommend. I had the additional services completed within a reasonable amount of time and cost. very happy with the service provided by the lynch team.
Thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynch Superstore, we always strive for excellence. Let us know if we can do anything else and thanks again!